Privacy Policy

1. Who We Are

GiftedGift Empire operates the website giftedgiftempire.com and provides physical products, digital products, African foodstuffs, affiliate recommendations, deals, content and related services.

For questions about this Privacy Policy or your personal information, contact:

Email: gift@giftedgiftempire.com

2. Information We May Collect

The information we collect depends on how you use GiftedGift Empire.

• Contact information: such as your name, email address and telephone number.
• Order and delivery information: such as delivery address, products ordered, quantities, shipping option and order status.
• Payment-related information: such as payment status and transaction references. Payment-card information is handled by the relevant payment provider and is not intended to be stored directly by GiftedGift Empire.
• Reviews and comments: such as your name, rating, review, Daily Inspiration comment and date of submission.
• Messages and enquiries: information you provide when contacting us by email, WhatsApp or another communication channel.
• Technical and browser information: information necessary for website operation, security and functionality, including browser storage, cart information and similar technical data.

3. How We Use Your Information

Personal information may be used to:

• process and manage purchases;
• arrange shipping and delivery;
• provide digital products and downloads;
• respond to customer-support questions;
• communicate about an order or enquiry;
• manage customer reviews and comments;
• prevent misuse, fraud and security problems;
• operate, maintain and improve the website;
• comply with accounting, tax, consumer-protection and other legal obligations.

4. Legal Bases for Processing

Where applicable under data-protection law, we process personal information on one or more of the following bases:

• Performance of a contract — for example, processing an order, payment, digital download or delivery.
• Legal obligations — where information must be retained or processed to comply with applicable law.
• Legitimate interests — such as website security, fraud prevention, customer service, moderation and improving our services.
• Consent — where consent is legally required, including certain optional cookies, trackers or marketing activities.

5. Payments

Payments may be processed through third-party payment providers such as PayPal.

When you use a third-party payment service, that provider may collect and process information according to its own privacy policy and legal obligations.

GiftedGift Empire may receive payment confirmation, transaction identifiers and information necessary to complete or verify your order.

6. Shipping and Delivery

When physical delivery is required, necessary customer and delivery information may be shared with shipping or logistics providers for the purpose of fulfilling the order.

Only information reasonably necessary for delivery, tracking, customer service and related purposes should be provided to those service providers.

7. African Foodstuffs and WhatsApp

Some African Foodstuffs orders or enquiries may be submitted through WhatsApp.

When you choose to communicate through WhatsApp, your information is also processed by WhatsApp and its service providers according to their own terms and privacy practices.

8. Affiliate Links

Some links on GiftedGift Empire are affiliate links. If you click an affiliate link, you may be redirected to a third-party merchant or affiliate network.

Those third parties may collect information about your visit or purchase according to their own privacy and cookie policies.

GiftedGift Empire may receive a commission from qualifying purchases made through certain affiliate links, at no additional cost to you.

9. Reviews and Public Comments

If you submit a product review or Daily Inspiration comment, it may first be held for moderation.

When approved, the name you provided together with your review, rating or comment may become publicly visible on the website.

Do not include private, confidential or sensitive personal information in a public review or comment.

10. Cookies and Browser Storage

GiftedGift Empire may use cookies or browser-storage technologies such as local storage and session storage to provide website functions.

These technologies may be used for functions such as:

• remembering the contents of your shopping cart;
• remembering temporary website or interface choices;
• maintaining essential security or authentication;
• managing website features such as likes or welcome-message preferences;
• remembering cookie or privacy choices.

Where cookies or trackers are not strictly necessary and applicable law requires consent, they will only be used after the appropriate consent has been obtained.

11. Service Providers

We may use trusted service providers to operate parts of GiftedGift Empire, including website hosting, database services, payment processing, delivery, communications and technical services.

These providers may process personal information only where necessary for the services they provide and may be subject to their own legal and privacy obligations.

12. International Data Transfers

Some service providers may process information in countries outside your country of residence or outside the European Economic Area.

Where required, appropriate legal safeguards should be used for international transfers of personal data.

13. How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, tax, dispute-resolution and security requirements.

Different categories of information may therefore have different retention periods.

14. Data Security

Reasonable technical and organisational measures are used to help protect information against unauthorised access, alteration, disclosure or loss.

However, no website, internet connection or electronic storage method can be guaranteed to be completely secure.

15. Your Data-Protection Rights

Depending on applicable law and your circumstances, you may have rights including:

• the right to access personal information held about you;
• the right to correct inaccurate information;
• the right to request deletion of information;
• the right to request restriction of processing;
• the right to object to certain processing;
• the right to data portability where applicable;
• the right to withdraw consent where processing is based on consent;
• the right to lodge a complaint with the relevant data-protection authority.

In France, the relevant supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL).

16. Children's Privacy

GiftedGift Empire is not designed to intentionally collect personal information from children where parental or guardian consent would be legally required.

If you believe a child has provided personal information improperly, please contact us.

17. Third-Party Websites

GiftedGift Empire may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content or security of third-party websites. Please review their privacy policies before providing personal information.

18. Changes to This Privacy Policy

This Privacy Policy may be updated when our services, technology, business practices or legal obligations change.

The current version will be published on this page together with its latest update date.